In the solicitors’ sector, our clients range from sole practitioners who have no support staff to very large law firms. In the NfP sector, we work closely with citizen’s advice bureaux, law centres and a range of independent agencies. Since we were established in 2000, we have assisted more than 700 organisations.

Client Feedback

Client feedback we have received includes the following comments:

“As a Not for Profit Solicitor Agency, we felt that at last we had found a trainer that understood LSC Contracting and related issues at a professional level. Up until that point much of the training available within the NFP sector did not meet solicitor requirements and was focused more at a general caseworker level. The individual time spent law centre advisers was invaluable and of great benefit in enabling them to maximise their billing time. David Gilmore is very supportive and continued to advise long after the training had taken place. Excellent value for money.”
Noeleen Adams, Manager, Law Centres Federation


“I was very impressed with the speed of the work, the professionalism and most appreciative of the early assessment of our position. The quality of service was impeccable.”
Pritam Anand, Partner, Punatar & Co


“The only criticism is not having secured David's services sooner. David's knowledge of the LSC and the contracts held with the NFP Sector is very sound. He gained credibility very soon after the course started. Several areas were raised where staff could bill for which they were unaware. David went beyond what we agreed for him to do through spending more time than required with some staff. David's knowledge and methods of training on this subject are of a very high standard.”
Amanda Ashton, Training Manager, Refugee Legal Centre

“I was extremely impressed with Rina. The feedback enabled us to deal with a number of matters.”
Martin Chambers, Partner, Kenwright & Lynch


“We were pleased that David Gilmore was recommended to us. The value far exceeded the cost. We intend to use his services on a regular basis in the near future.”
Bob Nightingale, Manager, SWLLC


“The Contract Compliance Process Audit process was very demotivating and at the point where we contacted David Gilmore we were very pessimistic about our prospects. It was a great relief to find someone who understood our situation and could bring a positive light to it. David Gilmore responded promptly to our request for help, provided an initial assessment of our prospects quickly (and free of charge) and gave us good advice from the outset. We were impressed with David Gilmore's involvement throughout the process through research, preparation of written submissions, calculation of likely financial outcomes and representation at the appeal hearing. The confirmation that we achieved Category 1 in both appeals (two offices) has been a great boost for our Family team and we could not have achieved these results without David Gilmore's assistance. I would recommend him to any firm in this situation.”
Alan Cunningham, Practice Manager, Sheltons


“The quality of service was excellent. Unlike larger organisations, it was easy to reach David Gilmore and he always returns my calls and is usually on hand to give instant telephone or e-mail advice. I found that extremely reassuring. I was also impressed by the way in which David Gilmore adhered to his commitments. He never lets you down. DG lifted a great weight from my shoulders.”
Denise Baker, Principal, Baker & Co

“The service offered was extremely helpful and without the same bearing in mind the workload and pressure of having contracts in different areas, we would have been stretched to say the least. Our firm found DG Legal to be invaluable.”
Steven Christopher, Practice Manager, Youngs Solicitors

“We are glad that David gave us brief and timely advice. He approached team members as individuals, and gained the trust and confidence of all staff. With regard to the brief given to David, TLC has now performed 94% of target despite being short of 2 members of staff.”
Nabeela Craske, Manager, Thamesmead Law Centre

“Rina Amin was thorough and explained in detail about what the quality criteria was all about. I was extremely pleased as to how Rina dealt with my staff and with me and the explanations she gave. She provided an excellent service and I was pleased we instructed her.”
Zarina Gani, Principal, Gani & Co.

“Clear Course. Useful for practitioners scared of legal aid as I have been – no more!”
Beate Desarathy, Greater Manchester Immigration Aid Unit

“Very informative & useful – provides the steps to implement the processes & systems to achieve Preferred Supplier status.”
Miles Honour, Practice Manager, Goodman Ray

“We are extremely grateful indeed for your invaluable help.”
Samantha Little, Partner, Russell Cooke

“Great service and advice. Thank you.”
Andrew Pieri, Partner, ACS Solicitors

“Good training....a degree of clarity not usually seen.”
Leroy Pitter, Solicitor, Paddington Law Centre

“Very helpful with brilliant ideas.”
Indira Ratnasekera, Senior Solicitor, Leslie & Co

“Anything David presents is useful to us.”
Walter Wonnaught, Caseworker, Refugee Legal Centre