In the solicitors’ sector, our clients range from sole practitioners who have no support staff to very large law firms. In the NfP sector, we work closely with citizen’s advice bureaux, law centres and a range of independent agencies. Since we were established in 2000, we have assisted more than 250 organisations.
Client feedback we have received includes the following comments:
“I am impressed by Mr Gilmore and his excellent courses.”
David Longe, Caseworker, Refugee Legal Centre
“As a Not for Profit Solicitor Agency, we felt that at last we had
found a trainer that understood LSC Contracting and related issues at
a professional level. Up until that point much of the training available
within the NFP sector did not meet solicitor requirements and was focused
more at a general caseworker level. The individual time spent law centre
advisers was invaluable and of great benefit in enabling them to maximise
their billing time. David Gilmore is very supportive and continued to
advise long after the training had taken place. Excellent value for money.”
Noeleen Adams, Manager, Law Centres Federation
“DG’s presentation was very good and very useful.”
K Adiseshiah, Senior Solicitor, Walthamstow Citizens Advice Bureau
“Well done for being able to deliver a course like this.”
Bunni Alemoru, Caseworker, Lambeth Law Centre
“I was very impressed with the speed of the work, the professionalism
and most appreciative of the early assessment of our position. The quality
of service was impeccable.”
Pritam Anand, Partner, Punatar & Co
“The course was very well done – very knowledgeable trainer
– very good style of delivery.”
Anne McNicholas, Solicitor, Paddington Law Centre
“The only criticism is not having secured David's services sooner.
David's knowledge of the LSC and the contracts held with the NFP Sector
is very sound. He gained credibility very soon after the course started.
Several areas were raised where staff could bill for which they were unaware.
David went beyond what we agreed for him to do through spending more time
than required with some staff. David's knowledge and methods of training
on this subject are of a very high standard.”
Amanda Ashton, Training Manager, Refugee Legal Centre
“The quality of service was excellent. Unlike larger organisations,
it was easy to reach David Gilmore and he always returns my calls and
is usually on hand to give instant telephone or e-mail advice. I found
that extremely reassuring. I was also impressed by the way in which David
Gilmore adhered to his commitments. He never lets you down. DG lifted
a great weight from my shoulders.”
Denise Baker, Principal, Baker & Co
“I was extremely impressed with Rina. The feedback enabled us to
deal with a number of matters.”
Martin Chambers, Partner, Kenwright & Lynch
“The service offered was extremely helpful and without the same
bearing in mind the workload and pressure of having contracts in different
areas, we would have been stretched to say the least. Our firm found DG
Legal to be invaluable.”
Steven Christopher, Practice Manager, Youngs Solicitors
“We are glad that David gave us brief and timely advice. He approached
team members as individuals, and gained the trust and confidence of all
staff. With regard to the brief given to David, TLC has now performed
94% of target despite being short of 2 members of staff.”
Nabeela Craske, Manager, Thamesmead Law Centre
“Rina Amin was thorough and explained in detail about what the quality
criteria was all about. I was extremely pleased as to how Rina dealt with
my staff and with me and the explanations she gave. She provided an excellent
service and I was pleased we instructed her.”
Zarina Gani, Principal, Gani & Co.
“The Contract Compliance Process Audit process was very demotivating
and at the point where we contacted David Gilmore we were very pessimistic
about our prospects. It was a great relief to find someone who understood
our situation and could bring a positive light to it. David Gilmore responded
promptly to our request for help, provided an initial assessment of our
prospects quickly (and free of charge) and gave us good advice from the
outset. We were impressed with David Gilmore's involvement throughout
the process through research, preparation of written submissions, calculation
of likely financial outcomes and representation at the appeal hearing.
The confirmation that we achieved Category 1 in both appeals (two offices)
has been a great boost for our Family team and we could not have achieved
these results without David Gilmore's assistance. I would recommend him
to any firm in this situation.”
Alan Cunningham, Practice Manager, Sheltons
“Clear Course. Useful for practitioners scared of legal aid as I
have been – no more!”
Beate Desarathy, Greater Manchester Immigration Aid Unit
“Excellent – thoroughly enjoyed the course!”
Zanib Hamood, Principal, Eidha & Co
“Very informative & useful – provides the steps to implement
the processes & systems to achieve Preferred Supplier status.”
Miles Hormour, Practice Manager, Goodman Ray
“We are extremely grateful indeed for your invaluable help.”
Samantha Little, Partner, Russell Cooke
“Very good course.”
David Marks, Principal, Wilson Houlder
“The course was an excellent starting point for preparing for Preferred
Supplier.”
Linda McIlvride, Levines
“Chesterfield Law Centre found this course invaluable. We have revised
our methods of time recording in light of the training given and have
increased recorded productivity substantially as a result, meeting our
LSC targets. David's training was informed and well balanced - we would
highly recommend this course. Feedback from Sheffield Law Centre has also
been extremely positive.”
Andrew Montgomery, Senior Solicitor, Chesterfield Law Centre
“We were pleased that David Gilmore was recommended to us. The value
far exceeded the cost. We intend to use his services on a regular basis
in the near future.”
Bob Nightingale, Manager, SWLLC
“Great service and advice. Thank you.”
Andrew Pieri, Partner, ACS Solicitors
“Good training....a degree of clarity not usually seen.”
Leroy Pitter, Solicitor, Paddington Law Centre
“Very helpful with brilliant ideas.”
Indira Ratnasekera, Senior Solicitor, Leslie & Co
“Anything David presents is useful to us.”
Walter Wonnaught, Caseworker, Refugee Legal Centre
“Excellent approach by knowledgeable and confident tutor.”
Anonymous
“Very useful course. Interesting which is useful for LSC courses
and David’s presentation was lively and uplifting. Excellent –
more like this please!!”
Anonymous
“Well presented and relevant.”
Anonymous
“Now much better prepared for the October changes! Auditors watch
out!!”
Anonymous
“Lots of variety and useful information. Thank you.”
Anonymous
“Very useful – explained very well and in easy terms. Good
examples.”
Anonymous
“Very good explanation of the subject – now better prepared
for the future. Human aspects considered.”
Anonymous
